Careers Hub | Sales 101: How to be a better salesperson

Table of Contents
    Add a header to begin generating the table of contents

    Everyone has their own style when interacting with people. As a result, some people just click with others and have an easier time selling. But not everyone is gifted at sales, and many of us struggle as we build our confidence and learn how to sell better. Even so, there are some small things you can do on a daily basis to help develop your sales skills and become a better salesperson. These tips may seem small, but they add up over time and will ultimately help you become a more confident salesperson. From here on out, the more confident you are, the easier it will be for you to close that deal. Ultimately, for success for your company going forward. After reading this article, you’ll discover four tips that will help you become a better salesperson.

     

    1: Speak with confidence

    Regardless of your experience level, you will feel more confident if you speak with confidence. As a salesperson, you should be confident in your ability to help people solve their problems. You should never be too eager when trying to sell someone something. It is essential to be patient when trying to get someone to buy from you. In addition, if you are not shy, you can use different tones of voice to let people know that you are trying to get them to buy. Let others know that you are trying to get them to buy by using clear, concise language, confident tones of voice, and pausing between your sentences. People will respond to these cues, making you feel more confident when trying to sell someone something.

     

    2: Network and build relationships

    As a salesperson, you are selling a product or service. And in order to sell something, you must give a reason as to why someone should buy from you. Relationships are an important part of sales. Even if you are networking with a lot of people or you are cold calling people, a relationship will still allow you to move forward. When cold calling or networking, make sure you are opening the conversation by saying something such as “Hey, how are you doing?” or “I’ve been looking for someone like you to talk to because I have something that might benefit you.” If you are networking at a party, you can also strike up a conversation with someone and invite them to network or have a drink or coffee with you. Once you have made a connection with a person, ask them if they may know someone who might be interested in what you have to offer. It does not matter if you think that person will be interested or not. You want to build a relationship with one person, and then maybe that person may be interested in what you have to offer.

     

    3: Establishing the relationship first

    One of the most important things you can do in order to better your sales skills is to establish a relationship before trying to close the deal. When you start the conversation with a potential customer, you want to make sure that you first establish a relationship with them. You can do this by learning a bit about who they are and what they do. Then you can find out what sort of issues they may be facing and try and solve them in a way that benefits both of you. You can also try to offer unbiased advice or suggest a solution that will help solve their issues and benefit them. This is a great way to start a conversation because it allows you to get to know the person a bit before trying to sell them something. It’s also a good idea because once you have built a relationship with the individual, you can then suggest solutions that will help them solve their problems without completely forcing the sale.

     

    4: Drop the “traditional” sales cold call

    There are a lot of people who like to make cold calls to try and sell something, but doing so in the traditional sense is a bad idea. It’s like you are trying to sell someone something without them wanting to buy the product or service. A better way to make a “sales cold call” is to warm up the lead. You can try reaching out to them on LinkedIn or via email, get to know them and find out if your product would be of value to them. This way, you can spend your time in a helpful way by being in contact with potential customers.

     

    READY TO TAKE THE NEXT STEP IN YOUR CAREER?

    Explore a vast array of IT, sales, and marketing roles spanning across Sydney, Melbourne, Brisbane, the wider Australia and Asia-Pacific and the United States regions. With Pulse Recruitment, you’ll find positions that resonate with your skills and ambitions. Embark on a transformative career journey and submit your resume of LinkedIn profile today!

    FROM OUR PULSE NEWS, EMPLOYER AND JOB SEEKER HUBS

    Featured Articles

    GTM Tech Sales Hiring Forecast: What to Expect in Late 2026

    Every quarter, GTM leaders across ANZ ask some version of the same question: are we building the right team for what’s coming, or the team that made sense eighteen months ago? Heading into the back half of 2026, the honest answer for most companies is the latter. Team structures built during the growth-at-all-costs years are…

    How to Handle Objections Without Sounding Scripted

    Most objection-handling training teaches reps a set of pre-written responses to the most common pushback: price, timing, “we’re happy with our current vendor,” “I need to check with my team.” The problem isn’t that these responses are wrong, it’s that buyers can tell when they’re hearing a rehearsed line rather than a genuine response to…

    How AI Is Actually Changing the Sales Cycle

    Every sales conference session, every vendor pitch, and a fair share of LinkedIn posts over the past two years have made some version of the claim that AI is transforming sales. Most of these claims are either significantly overstated or so vague they’re impossible to actually evaluate. The real picture is more specific and, in…

    Sales Forecasting: Why Most Forecasts Are Wrong

    Forecast accuracy is one of the most consistently poor metrics across tech sales organisations, and it’s rarely because the underlying methodology is complicated. Most CRM forecasting tools can handle weighted pipeline, stage-based probability, and historical trend analysis without much difficulty. The problem almost never sits with the tooling. It sits with the inputs, the incentives…

    Why Discovery Calls Are Getting Shorter, and What That Means for Reps

    Five years ago, a standard enterprise discovery call ran forty-five minutes to an hour. Today, plenty of buyers across ANZ are pushing back on anything longer than twenty, and some are declining a discovery call altogether in favour of a written brief or a short async video. This shift has crept up on a lot…

    How AI Has Changed Selling: What Top Sales Reps Do Differently

    Ask a candidate in a sales interview whether they use AI and almost everyone says yes. That answer tells a hiring manager nothing. Every rep has ChatGPT open in a browser tab. Every rep has tried a call recording tool that summarises next steps. Using AI is no longer a differentiator. It’s table stakes. What…

    GTM Tech Sales Hiring Forecast: What to Expect Through Late 2026

    GTM hiring is not collapsing. It is sorting itself into two very different markets, and most people are still planning as if only one of them exists. Overall GTM job postings across US digital native companies fell 15% in Q1 2026 compared to the same period last year, and that pullback continued into April. At…

    How to Write Cold Emails That Get Responses

    Most cold emails fail before the reader gets to the second sentence. Not because the product is weak. Not because the timing is wrong. They fail because the email was written to explain the sender’s company instead of starting a conversation with the reader. Open almost any inbox and the pattern repeats itself. A paragraph…

    How to Scale a GTM Sales Team: A Complete Guide to Building a High-Performing Revenue Engine

    Every high-growth company reaches a point where its early sales strategy stops working. In the beginning, founders often handle sales themselves. They build relationships, close the first customers, and refine the product based on direct customer feedback. This founder-led approach is essential for achieving product-market fit, but it isn’t designed to scale. As demand grows,…

    How to Optimize Your Sales GTM Funnel

    Every GTM team has a funnel. Very few teams actually know where theirs is leaking. Leadership looks at top of funnel volume and bottom of funnel revenue, sees a gap between the two, and calls it conversion rate. That number tells you almost nothing about what to actually fix. Optimizing a GTM funnel is not…